Legal
Cookies and browser storage
What the Children's Home Hub stores in your browser and why. We do not use advertising cookies or marketing tracking.
Overview
The Children's Home Hub uses browser local storage to remember your tool data and preferences. We do not use advertising cookies, marketing tags or third-party tracking pixels.
This page explains what browser storage we use, why we use it, and how you can manage it.
Browser local storage used by My Hub
When you use My Hub tools, the information you enter is saved in your browser's local storage on your device. This data does not leave your browser and is not transmitted to CHH or our hosting provider.
The following local storage keys are used:
| Key | Purpose | Duration |
|---|---|---|
| chh_readiness_checker_v1_* | Ofsted Readiness Checker answers and actions | Until cleared |
| chh_reg44_tracker_v1 | Regulation 44 visit records | Until cleared |
| chh_reg45_tracker_v1 | Regulation 45 review records | Until cleared |
| chh_opening_tracker_v1 | Opening Tracker progress | Until cleared |
| chh_training_matrix_v1_* | Staff and training category records | Until cleared |
| chh_supervision_tracker_v1_* | Supervision records and settings | Until cleared |
| chh_compliance_calendar_v1 | Compliance calendar events | Until cleared |
| chh_bookmarks_v1 | Saved guidance bookmarks | Until cleared |
| chh_recently_used_v1 | Recently used tools list | Until cleared |
| chh_onboarding_v1 | Your role selection for My Hub | Until cleared |
| chh_workspace_onboarded_v1 | Whether you have seen the welcome | Until cleared |
| chh_last_backup_v1 | Date of last backup export | Until cleared |
None of these keys contain personal data. They contain operational information you have entered into the tools (such as visit dates, staff names you have created, or training records). This data is classified as user-requested functionality and does not require consent under cookie regulations.
Analytics
CHH records anonymous analytics events when you use tools or resources, such as "tool started", "tool completed", "workspace opened" and "resource bookmarked". These events help us understand which tools and resources are useful.
Our analytics do not set persistent identifiers in cookies. Analytics events are processed by our hosting platform and are not shared with advertising networks.
Analytics data is classified as analytics (non-identifying). It does not track you across other websites and does not require consent under current cookie regulations. If this changes, we will update this page and provide a consent mechanism.
Managing your browser storage
You can clear all CHH tool data at any time using the "Clear CHH data" function in My Hub. This removes all CHH-prefixed local storage keys.
You can also clear local storage through your browser settings. This will remove all tool data, bookmarks and preferences.
Clearing local storage does not affect any information you have submitted through forms (newsletter, feedback, consultant applications), as that data is stored on our servers, not in your browser.
Backup files
My Hub allows you to export a backup of your tool data as a JSON file. This file is downloaded to your device and is not transmitted to CHH. You are responsible for storing the backup file securely. The backup contains only CHH-prefixed local storage keys and does not include personal data from forms.
If you have questions about browser storage or cookies, please contact us.
Last reviewed: August 2026